Master Edge Academy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, enroll in our courses, or interact with our services in any way. Your trust is important to us, and we take our data protection responsibilities seriously.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
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Personal Information: Full name, email address, phone number, billing details, and any information you provide when registering for a course, contacting support, or participating in surveys.
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Usage Data: Browser type, IP address, device type, access times, pages visited, referring URLs, and interactions with website features.
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Course Activity Data: Course enrollment history, progress tracking, quiz results, forum posts, and feedback submissions.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To create and manage your account
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To process payments and send transaction confirmations
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To provide access to educational materials and track your progress
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To improve website functionality and user experience
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To communicate with you about courses, updates, and support
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To analyze user behavior and optimize our marketing campaigns
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To comply with legal obligations and protect our legal rights
3. Sharing of Information
We do not sell, rent, or trade your personal data to third parties. However, we may share your information in the following circumstances:
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With trusted service providers who assist with hosting, payment processing, analytics, or email delivery
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With instructors and mentors for the purpose of course management and feedback
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With legal authorities when required by law or to protect the rights and safety of Master Edge Academy, our users, or others
All third-party partners are contractually bound to handle your data in compliance with applicable data protection laws.
4. Data Retention
We retain your personal data only as long as necessary to provide services, fulfill contractual obligations, comply with legal requirements, and resolve disputes. If you would like us to delete your data, please contact us at support@masteredgepro.com.
5. Your Rights and Choices
You have the right to:
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Access, update, or correct your personal information
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Request deletion of your data (subject to retention obligations)
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Opt out of marketing communications at any time
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Request data portability in a structured format
To exercise any of these rights, contact us at support@masteredgepro.com.
6. GDPR Compliance
For users located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). Our legal basis for processing includes:
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Consent: When you provide it explicitly (e.g., newsletter subscription).
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Contractual necessity: To provide educational services you requested.
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Legitimate interest: To improve our offerings and operate the platform effectively.
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Legal obligation: To meet applicable regulatory or compliance requirements.
You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
7. Cookie Policy
We use cookies to enhance user experience, understand user behavior, and improve the functionality of our website. Cookies may be categorized as:
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Essential Cookies: Necessary for core site functionality such as login and navigation.
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Analytics Cookies: Used to collect information about how visitors interact with our website.
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Marketing Cookies: Used to personalize ads and track campaign effectiveness.
You can control cookie preferences through your browser settings. By continuing to use our site, you consent to our use of cookies unless you disable them.
8. Security Measures
We implement industry-standard security measures to protect your data against unauthorized access, disclosure, or alteration. These include encrypted connections (SSL), secure payment gateways, and restricted data access by authorized personnel only.
While we strive to ensure your data is secure, no method of transmission over the internet is 100% secure. We encourage users to use strong passwords and stay alert to phishing attempts.
9. Third-Party Links
Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices of such websites and encourage you to review their policies separately.
10. Updates to This Policy
We may revise this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. Continued use of the website after any changes constitutes acceptance of the new terms.
11. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:
📧 support@masteredgepro.com